Frequently Asked Questions
Do you offer military discounts?
Yes, we offer community heroes discounts for military veterans, teachers, first responders, and nurses. Our company is veteran-owned and operated.How many workers do you have?
We have over 100 skilled craftsmen on our team. This large crew capacity allows us to handle projects of every size efficiently.What manufacturers are you certified with?
We're credentialed through GAF and CertainTeed. We also work with Vermont Slate and supply through QXO and SRS warehouses.Do you offer financing options?
Yes, we offer financing through WiseTack with flexible payment options. This makes roofing projects more accessible for homeowners.How long have you been in business?
Little Bird Roof Company was founded in 2017 in Arden, NC. Our leadership also has extensive prior industry experience.Do you use drone technology?
Yes, we use drone mapping for roof inspections and precise estimating. We also provide drone-based analysis and detailed inspection reports.Can you match materials for historic homes?
Absolutely. We specialize in historic home restorations, including sourcing matching granite and materials to preserve original home styles and finishes.What solar systems do you install?
We install Rhino Solar systems integrated with our roofing services. Our standing seam roofs are also compatible with solar installations.Do you give back to community?
Yes, 1% of all proceeds support Wildbird Research Group conservation efforts. We've also helped with hurricane recovery and charity events.Can you install Vermont Slate roofing?
Yes, we specialize in authentic Vermont Slate installation for historic restorations, luxury estates, and architectural showpieces requiring timeless elegance.Do you handle commercial roofing projects?
Yes, we install plastic membrane, EPDM, asphalt rollout, and torchdown systems for commercial buildings. Call (828) 678-2473 for details.What's included in roof inspections?
Our inspections include drone-based analysis with detailed reports. We use advanced technology and precision estimating tools for accurate assessments.What's the difference between GAF and CertainTeed shingle systems?
GAF offers Timberline HD with Advanced Protection Technology and lifetime WindProven warranties. CertainTeed features StreakFighter algae resistance and Integrity Roof System components. We're certified with both manufacturers, allowing us to recommend the optimal system based on your Arden home's specific architectural style and Western North Carolina weather exposure patterns.How do you use drone technology for roofing assessments?
Our certified drone pilots capture high-resolution aerial footage and thermal imaging data to identify problem areas invisible from ground level. This technology provides precise measurements for material calculations, documents pre-existing damage for insurance claims, and eliminates safety risks associated with ladder-based inspections on steep mountain roofs common in the Asheville region.Why does authentic Vermont Slate cost more than synthetic alternatives?
Genuine Vermont Slate quarries produce stone with specific mineral density and freeze-thaw resistance that synthetic materials cannot replicate. Installation requires specialized slate rippers, copper nails, and trained craftsmen familiar with traditional techniques. Vermont Slate routinely lasts 75-100 years compared to synthetic slate's 50-year lifespan, making it cost-effective for luxury estates and historic restorations.What roofing materials perform best in Blue Ridge Mountain weather?
Standing seam metal excels in heavy snow conditions with smooth surfaces that allow natural shedding. Composite shakes resist moisture absorption during NC's humid summers. Traditional slate handles freeze-thaw cycles without cracking. Our material selection considers Arden's elevation, seasonal temperature swings, and annual precipitation patterns to recommend optimal performance for your specific microclimate.How do you match existing slate for historic home repairs?
We source replacement slate from the original Welsh or Vermont quarries when possible, matching thickness, color, and weathering patterns. Our craftsmen use traditional slate rippers to remove damaged pieces without disturbing surrounding tiles. Color-matching involves analyzing mineral content and oxidation patterns to ensure seamless integration that preserves your home's architectural authenticity.What's included in your 10-year workmanship warranty?
Our warranty covers installation defects, flashing failures, and fastener problems for a full decade beyond manufacturer material warranties. This includes leak repairs, wind damage from installation issues, and replacement of any components that fail due to workmanship errors. We document installations with photos and maintain detailed records to support warranty claims throughout Western North Carolina.How do cedar shakes weather in North Carolina's humid climate?
Premium Western Red Cedar contains natural oils that resist moisture absorption and inhibit fungal growth. Proper installation with adequate ventilation prevents moisture retention that causes premature deterioration. We source Grade 1 clear cedar shakes and apply wood preservative treatments that extend lifespan to 30-40 years in NC's humidity levels while maintaining authentic rustic appearance.What makes your 100+ person crew capacity advantageous?
Large crew capacity allows simultaneous project starts without delays, critical during storm season when roofing demand peaks. We can deploy specialized teams for complex installations like slate work while maintaining production crews for standard projects. This scale ensures consistent material pricing through volume purchasing and eliminates scheduling conflicts that delay smaller contractors.How do reflective metal coatings reduce energy costs?
Cool roof coatings reflect 65-85% of solar radiation compared to traditional materials that absorb heat. This reduces attic temperatures by 10-15 degrees, decreasing air conditioning loads during NC's warm months. Energy Star certified coatings can lower cooling costs by 15-25% annually while extending roof life by reducing thermal stress and UV degradation.What's the structural difference between through-fasten and standing seam metal?
Through-fasten systems use exposed screws penetrating the metal panels with neoprene washers creating weather seals. Standing seam features interlocking panels with concealed clips that allow thermal movement without fastener stress. Standing seam costs 30-40% more but offers superior weather protection and 50+ year lifespan compared to through-fasten's 25-30 year performance.

